New England's fastest growing Harley-Davidson dealers are looking for Motorcycle Service Technicians to join our team.

What we offer:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• 401(k) matching
• Employee Discount
• On the job training

Summary: Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality.

Major Duties and Responsibilities:

1) Service Department Operations

• Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
• Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this "efficiency" skill.
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Accept work assignments from Service Writer/Manager.
• Request parts for the job as early as possible when needs become known.Perform service, repair and customization work in accordance to factory specifications.
• Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted.
• After job is finished ensure proper completion and filing of paperwork.
• Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.

2) Customer Service

• Minimize come-backs and deal with them promptly and satisfactorily when they do occur.
• Keep customers' vehicle cleaner that when it was dropped of.

Current motorcycle license is REQUIRED.

Job Type: Full-time

Pay: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Experience:

• Motorcycle Mechanic: 1 year (Required)

License/Certification:

• Motorcycle License (Required)

Work Location: In person